Customer Service

management_customer-service

Customer Service

SESC Corp. strives for excellence and professionalism in providing customer service,
both inside and outside the organization, within the limits of available, well-managed resources.
To accomplish this mission, we agree upon these values:
Anticipating the needs of our customers and planning accordingly
Greeting our customers promptly, cheerfully and respectfully
Listening carefully and giving full consideration to the requests and concerns of our
customers
Communicating honestly, courteously and knowledgeably
Providing follow-through for our customers promptly, responsibly and efficiently
Serving with pride, commitment, and with high ethical standards
Respecting the individual and encouraging participation